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Jupiter
REMOTE San Mateo, California, United States
7 days ago

Description

About Us
Jupiter is the global market leader in analytics for resilience planning and enterprise climate risk management.  We are led by pioneers in data, climate, and earth and ocean sciences, as well as technology, risk management, company building, and public policy. Our climate risk modeling solutions save lives and mitigate potentially catastrophic impacts inflicted by hurricanes, floods, heat waves, wildfires, drought, and other extreme weather events on homes, businesses, infrastructure, food and water supplies, and entire economies.
 

Jupiter is also committed to the world community.
 Through our Jupiter Promise initiative we provide services to under-resourced countries and communities to promote sound decision making while including the potential impacts of climate change. Employees are encouraged to provide their expertise to various programs under the Jupiter Promise initiative.
 

Jupiter is bringing diversity to prepare a diverse planet for our changing climate.
 Jupiter was founded on the principle that with the right approaches and the right team, we can prepare Earth’s economies to meet the challenges associated with climate change. The world is a diverse place; a diverse workforce in an inclusive environment is essential to meet our goals. We go forward together.

The Solutions Architecture team is looking for a new member who can add a new perspective to our group! Are you someone who can interact with customers of all levels & seniority and bring your technical skills to deliver solutions that meet climate risk business needs? Then this role could be for you!

The Solutions team is often the direct point of contact for our customers and helps them maximize the value from Jupiter’s products and services. A successful Solution Architect has a diverse skillset to create and deliver customer solutions, and maintains high customer satisfaction. In time you will become a subject matter expert across most, if not all of Jupiter’s domains!

Your Key Responsibilities

  • Responsible for project execution and customer implementations, including technical solution design, custom product delivery, and deliverable creation
  • Deliver data results to customers through automated and semi-automated data processes. 
  • Full ownership of customer satisfaction, on-time delivery, planning, communication, budget and customer results. 
  • Work with a cross-functional team of product managers, scientists, and developers to deliver solutions.  
  • Responsible for customer satisfaction throughout their relationship with Jupiter. 
  • Act as the point of contact for existing customers by providing technical solution support, answering questions, ensuring the customer is maximizing the value of products and services.  
  • Develop strategic cross-sell and up-sell opportunities with the business development team.
  • Drive learnings from engagements back into core functions at Jupiter. 
  • Create custom solutions as new customer requirements emerge.  
  • Assist product and science teams with deploying Jupiter data.
  • Partner with business development to develop marketing collateral, deliver product demonstrations and solution design.  
  • Responsible for providing leadership in the creation and delivery of solutions designed to meet a customer’s business needs.  
  • Develop industry domain knowledge to be able to position company service offerings versus competitors.  


Requirements

What You Will Bring

  • B.S. or M.S. in Computer Science or related field or equivalent work experience
  • 2+ years of experience in professional services, management consulting, customer success, business development, or another client-facing role
  • Competency with data querying or programming languages (e.g. Python)
  • Experience working with large databases, reporting and analytical processing, and/or business Intelligence tools


What Makes You Stand Out

  • Problem solving mindset and being comfortable in a startup culture
  • Understanding of enterprise cloud-based software
  • Working knowledge of APIs and GIS tools
  • Strong communication and collaboration skills
  • Track record of success applying analytical & problem-solving skills, thorough impact analysis and attention to detail
  • Customer facing skills including the ability to manage expectations and control scope
  • Motivated to self-learn
  • Personal accountability, Team player with an attitude toward honesty and integrity
  • Don’t feel like you meet all the criteria? There is no such thing as a perfect candidate and Jupiter is a place where everyone can learn and grow into their roles. We would love to have you apply if this is a role that would make you excited to start work on a Monday morning!

Please note this role works remotely or hybrid from our listed office locations or from any of the following states:
CA, CO, IN, IL, KS, MA, MO, MN, NC, NJ, NY, PA, TX, VA, VT, WA, WI

For Colorado Residents Only-
 If you are hired into a Colorado work location, the compensation range for this position is between $100,000 - 140,000 based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours. Base Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, Jupiter Intelligence offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

When we say Jupiter Intelligence is an Equal Opportunity Employer, we are not just adding a legal addendum.  Of course, we do not discriminate:
Jupiter Intelligence is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

In fact, we celebrate our differences as our strength and actively work to build an inclusive environment for all. If we can do anything to improve your application and interview process, please let us know!

Please also note: Successful candidates must be authorized to work in the US

Job Information

  • Job ID: 65004582
  • Location:
    REMOTE San Mateo, California, United States
    REMOTE Boulder, Colorado, United States
    REMOTE New York, New York, United States
    REMOTE, Indiana, United States
    REMOTE, Illinois, United States
    REMOTE, Kansas, United States
    REMOTE, Massachusetts, United States
    REMOTE, Missouri, United States
    REMOTE, Minnesota, United States
    REMOTE, North Carolina, United States
    REMOTE, New Jersey, United States
    REMOTE, New York, United States
    REMOTE, Pennsylvania, United States
    REMOTE, Texas, United States
    REMOTE, Virginia, United States
    REMOTE, Vermont, United States
    REMOTE, Washington, United States
    REMOTE, Wisconsin, United States
  • Position Title: Solutions Architect
  • Company Name For Job: Jupiter
  • Job Function: Other

Please refer to the company's website or job descriptions to learn more about them.

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