Description

Junior Account Executive - Remote

What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD’s heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.

What will you do?

• Maintains and nurtures existing client relationships
• Functions as liaison between client companies and operations staff
• Assists in negotiating work agreements.
• Generates weekly, monthly and quarterly reports, tracking work as specified by manager.
• Participates in important business/trade events onsite and virtually as needed that impact business unit.
• Acting as the primary point of contact or public relations representative of ACD, overseeing client
relations/operations/strategies and ensuring short- and long-term projects or activities are completed in
a timely manner.
• Ensuring client expectations are set appropriately and needs are met and continually checking the
“pulse” of accounts to aid client retention and support company growth.
• Junior Account Executives cultivate and maintain positive, professional interdepartmental relationships,
communicate client needs professionally to facilitate completion and buy-in of client deliverables and
follow up accordingly to achieve the best possible client and company result.
• Handles a smaller group of partners in all aspects of managing those accounts.
• Performs other duties as assigned by management

What does it take?

• Associate's/Bachelor’s degree (B.A./B.S.) in related field or equivalent experience
• One to two years related experience or equivalent.
• Equivalent combination of education and experience
• Commitment to excellence and high standards
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow

How we will support you?

- Salary:

• $40,000/yr to start with monthly bonus for 1st 90 days.
• Once completing 90 days satisfactory review – compensation increase to $46,000/yr with opportunities for additional earned commission

- Remote Work – No commute time to the office

- Equipment Provided:

• Laptop
• Headset
• Monthly Cell Phone Stipend
• Monthly Internet Stipend

- Benefits:

• Medical/Vision and Dental Insurance
• Flexible Spending Account
• Personal Accident Insurance
• 401(k)/Roth with matching
• Tiered PTO based upon length of employment
• Discounts & Life Services offered through Optum EAP

- Team Environment – The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 18 years!)

**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.